the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 5019436254
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive an OTP (one-time password). Verify the OTP to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait and try sending it again, or if that fails, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date software and allow for a smooth login process. Once updated, you can easily log in and start playing.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This will enable a seamless experience. Completing these details is a mandatory step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. Any funds earned with the bonus are yours to keep, excluding the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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